Frequently Asked Questions

Open any product and hit Configure or Customise — pick your options (paper, colour, quantity, text to embroider) and the price updates instantly, no need to wait for a quote.

Message us on WhatsApp with what you're after — we handle custom sizes, finishes and bespoke jobs regularly.

Yes — see Get Samples in the footer to request one before committing to a large order.

Credit/debit card, or online banking and bank transfer.

Printed products ship in 24–48 hours; embroidered items are made to order and ship in 3–5 days.

Yes, we offer free delivery across most of Malaysia.

PDF, AI and PSD are all accepted for print-ready artwork.

Our design services team can build your artwork from scratch, or you can use our free drag-and-drop editor.